Privacy Policy

Magpack Privacy Policy
Last updated: March 25, 2025

This Privacy Policy describes how Magpack ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://mymagpack.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using or accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The updated version will be posted on the Site with a revised "Last updated" date.

2. Personal Information We Collect

a. Information You Provide Directly

We collect personal information you provide when you:

  • Place an order (name, billing/shipping address, email, phone, payment details)

  • Create an account (username, password)

  • Contact us (email or contact form)

  • Interact with the Site (e.g., wishlist, reviews)

b. Automatically Collected Information

We collect usage data such as:

  • IP address, device type, browser type

  • Pages visited and interactions

  • Cookies and similar technologies

c. Information from Third Parties

We may receive information from:

  • Service providers such as Shopify, payment processors, and analytics tools

  • Advertising partners (e.g., Meta, Google) through cookies and tracking technologies

3. How We Use Your Information

  • To Fulfill Orders: Process payments, manage shipping, returns, and order status.

  • To Provide Services: Manage accounts, provide customer support, respond to inquiries.

  • For Marketing: Send promotions and offers (you can opt out at any time).

  • For Analytics: Improve our site, understand usage patterns.

  • For Security: Detect fraud, abuse, and protect user data.

4. Cookies

We use cookies to personalize your experience, analyze traffic, and deliver relevant advertising. You can manage cookie preferences through your browser settings. Blocking cookies may affect the Site’s functionality.
For more details on Shopify cookies, visit: https://www.shopify.com/legal/cookies

5. Sharing of Personal Information

We may share your personal information with:

  • Service providers (Shopify, payment processors, shipping partners)

  • Advertising and analytics providers (for marketing and performance tracking)

  • Legal authorities when required by law

  • Affiliates within our corporate group

  • In case of a business transfer or acquisition

We do not sell your personal information for monetary value. However, we may share data with advertising partners for interest-based advertising purposes.

6. User-Generated Content

If you post reviews or comments on our Site, this content may be publicly visible. Please avoid sharing sensitive or personal information in these areas.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.

8. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for deletion.

9. Data Security & Retention

We implement standard security measures to protect your data. However, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data

  • Correction or deletion of your data

  • Opting out of marketing communications

  • Objecting to certain data uses

To exercise your rights, please contact us at the email below.